Privacy & Policy

Privacy Policy – Silk and Roots Hair Oils

Welcome to Silk and Roots Hair Oils!
We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or interact with our services.

1. Information We Collect

Personal Information

When you make a purchase or engage with our website, we may collect personal details such as:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment information

Non-Personal Information

We may also collect non-personal information automatically, including:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Time spent on pages

2. How We Use Your Information

We use the collected information to:

  • Process Orders: Fulfill orders and provide updates on your purchase.
  • Customer Support: Respond to your questions and offer assistance.
  • Marketing: Share product updates, promotions, and newsletters (you can opt out anytime).
  • Site Improvement: Analyze site traffic and enhance user experience.
  • Security: Prevent fraud and ensure site safety.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your data with:

  • Trusted Service Providers: Third-party partners who help us operate our website, deliver products, and process payments—bound by confidentiality agreements.
  • Legal Obligations: When required by law or to protect Silk and Roots Hair Oils, our users, or others.

4. Cookies & Tracking Technologies

We use cookies and related technologies to enhance your experience. Cookies store information to help us tailor our services to you. You can control cookie settings via your browser preferences.

5. Data Security

We implement reasonable safeguards to protect your data. However, no online system is completely secure, so we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access: View the personal data we hold about you.
  • Correct: Request corrections to inaccurate information.
  • Delete: Ask us to delete your personal data (subject to legal constraints).
  • Opt-Out: Unsubscribe from marketing emails using the link provided in each message.

7. Updates to This Policy

We may revise this Privacy Policy periodically. Any changes will be posted on this page with an updated date. Please check back to stay informed about how your data is protected.

8. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

Silk and Roots Hair Oils
📞 Phone: +923294230506
📧 Email: silkandrootshairoils@gmail.com